|
IT Process Management
|
Regardless of the maturity level or methodology (CMMI, ITIL, etc.), ITCS process improvement implementations focus heavily on:
-
Organizational Goals
-
Customer Service, Communication, and Metrics Reporting
-
Reduction of Learning Curves
-
Reduction in IT Costs and ROI
-
An IT Department that works more productively under less stress
|
|
Process Improvement is an enabler towards streamlined repeatable processes, a better way of doing business and ensuring high levels of customer service.
|
|
Trained, Experienced Professionals
|
|
Through ITCS trained, experienced professionals process improvement becomes improved:
|
-
Project Management
-
Program / Project Performance, Transparency, and Control
-
Quality and Configuration Management
-
Customer Service
-
Communication
-
Risk Management
-
Requirements Development and Management
-
Quality of Final Products
-
Bottom Line / ROI
|
|
|
|
SEI’s IDEAL Model
|
Six Sigma Stages
|
Interaction of PM Processes
|
Initiating
-
Set Context
-
Build Sponsorship
-
Charter Infrastructure
Diagnosing
-
Characterize Current and Desired States
-
Develop Recommendations
Establishing
-
Set Priorities
-
Develop Approach
-
Plan Actions
Acting
-
Create Solution
-
Pilot/Test Solution
-
Refine Solution
-
Implement Solution
Learning
-
Analyze and Validate
-
Propose Future Actions
|
-
Define
-
Measure
-
Analyze
-
Improve
-
Control
|
|
|
Self-Paced Full PMP Class |
Self-Paced PMP Basics |
In-Person PMP Classes |
Live-Online PMP Classes
Microsoft Project Classes |
Six Sigma Green Belt |
Six Sigma Black Belt |
Lean Six Sigma Black Belt
Scrum Master Certified |
Agile Expert Certified |
Scrum Product Owner Certified |
PMI-PBA Classes |
IIBA CBAP Classes
Class Packaged Specials
Customer Support |
Request Information |
Search for a Career |
Mission and Values |
ITCS History
PG / PM |
IT Processes |
EVM |
SDLC Methodologies |
Service and Support |
IV&V
IT Engineering |
Enterprise Solutions |
Usability Engineering |
Working at ITCS |
Jobs
SeaPort-e Home |
SeaPort-e Team |
Quality Assurance
ITCS PMP Boot Camp Class Locations are National
Atlanta, GA– Arlington, VA – Tysons Corner, VA – Fairfax, VA – Herndon, VA – Austin, TX – Bethesda, MD – Boston, MA – Chicago, IL – Cleveland, OH – Dallas, TX – Denver, CO – Houston, TX – Las Vegas, NV – Los Angeles, CA – Nashville, TN – Jersey City, NJ – Cherry Hill, NJ – Manhattan, New York, NY – Philadelphia, PA – Phoenix, AZ – San Francisco, CA – San Diego, CA – Los Angeles, CA – Washington, DC – Raleigh, NC – Miami, FL – and more.
|
PMI, PMP and PMBOK Guide are registered marks of the Project Management Institute, Inc.
IIBA®, BABOK® and Business Analysis Book of Knowledge® are registered trademarks owned by International Institute of Business Analysis. CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis Professional™ and Certification of Competency in Business Analysis™, Endorsed Education Provider™ and EEP are trademarks owned by International Institute of Business Analysis.
|
|
© 2014 ITCS
|